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Legal

Privacy Policy

Who we are

DLP Ducting System Ltd provides commercial ductwork and ventilation services in London. This policy explains how we handle personal data submitted through this website.

Information we collect

We collect the information you provide through the project enquiry and contact forms: your name, company, position, email address, telephone number, project details and any files you choose to attach.

How we use it

Information is used solely to respond to your enquiry, prepare quotations, and administer any resulting contract. We do not sell personal data, and we do not use enquiry data for unrelated marketing.

Lawful basis

We process enquiry data on the basis of your consent and our legitimate interest in responding to commercial enquiries and, where a contract follows, to perform that contract.

Retention

Enquiry records and attached project information are retained for as long as necessary for the purpose for which they were provided and to meet our legal and contractual record-keeping obligations.

Your rights

You have the right to request access to, correction of, or erasure of your personal data, and to object to or restrict its processing. Requests can be made using the contact details on our contact page.

Contact

Data protection queries should be directed to the contact details published on our contact page.